VDV eTicket Service

Who we are

Our team operates and coordinates the technical systems and standard for (((eTicket Deutschland, the electronic fare management system in public transport. The name of our company is VDV eTicket Service GmbH & Co. KG.

Our limited partnership was established on 1 January 2014 as the successor company to VDV-Kernapplikations GmbH & Co. KG, which was established in 2003 as a development company with the aim of developing an e-ticket standard for public transport that later came to be known as the VDV Core Application. We currently have 12 partners, plus VDV through VDV eTicket Verwaltungsgesellschaft mbH in its capacity as a general partner.

The partners are:

General partner:

  • VDV eTicket Verwaltungsgesellschaft mbH, Cologne, Germany

Limited partners:

  • BVG Beteiligungsholding GmbH & Co. KG, Berlin, Germany
  • DB Vertrieb GmbH, Frankfurt, Germany
  • Hamburger Hochbahn AG, Hamburg, Germany
  • Kölner Verkehrsbetriebe AG, Cologne, Germany
  • Mainzer Verkehrsgesellschaft mbH, Mainz, Germany
  • Münchener Verkehrsgesellschaft mbH, Munich, Germany
  • NVBW-Nahverkehrsgesellschaft Baden-Württemberg mbh, Stuttgart, Germany
  • Rhein-Main Verkehrsverbund GmbH, Hofheim, Germany
  • Verkehrsverbund Großraum Nürnberg GmbH, Nuremberg, Germany
  • Verkehrsverbund Oberelbe GmbH, Dresden
  • Verkehrsverbund Rhein-Ruhr AöR, Gelsenkirchen, Germany
  • Verkehrsverbund Rhein-Sieg GmbH, Cologne, Germany

What we do

We issue the (((eTicket Deutschland standard and develop new technical solutions. Part of this is supporting the participating companies and suppliers while setting and monitoring organisational rules.

We also certify the components used, such as contactless chip cards, sales terminals, validation terminals and background system interfaces. CTC advanced GmbH, an independent company, operates its own testing laboratory for this purpose.

Security management also falls within our scope of responsibilities. The service provider T-Systems administers our centrally issued keys and security certificates in a trust centre. We manage the security process and the ASM tool web service, which is provided to our business clients through our partner IVU Traffic Technologies AG.

The service provider Atos Worldline GmbH assists us with the internal exchange of data for business clients participating in the (((eTicket system. Atos Worldline operates a central exchange on our behalf, thereby using the Web to enable an interoperable network (ION) for (((eTicket Deutschland.

As a central service, we also issue invitations to tender for chip cards on behalf of transport providers and authorities, plus we offer consultancy workshops for transport providers and system component manufacturers. Our range of courses includes seminars for beginners and experts as well as user training.

How we stay up to date

It goes virtually without saying that we strive to keep the methods and processes used state of the art. All participating transport authorities and providers can therefore contribute to improvements by submitting change requests. Our standardisation working group, which is made up of experts from transport authorities and providers, supports us and advises us in our assessments of these change requests. The meeting of participating transport providers is responsible for approving change requests.

We are also state of the art internationally and maintain a strong network by cooperating with Calypso Networks Association in Belgium and ITSO in the United Kingdom, among others.

Get to know the (((eTicket team.

Nils Zeino-Mahmalat

Nils Zeino-Mahmalat
Managing Director

Phone: 0221/716174-112
Mail: zeino[at]vdv.de

Daniel Ackers

Daniel Ackers
Communication and Strategy

Phone: 0221/716174-119
Mail: ackers[at]vdv.de

Michael Bauer

Michael Bauer
Senior IT-Consultant

Phone: 0221/716174-125
Mail: bauer[at]vdv.de

Jaap de Bie

Jaap de Bie
Representative international Standardization

Phone: 0221/716174-127
Mail: debie[at]vdv.de

Gabriel Dimmig

Gabriel Dimmig
IT Service Manager

Phone: 0221/716174-128
Mail: dimmig[at]vdv.de

Dipl.-Ing. Elke Fischer

Dipl.-Ing. Elke Fischer
Head of Standardisation VDV Core Application

Phone: 030/399932-22
Mail: e.fischer[at]vdv.de

Dipl. Ing. Janine Gerland

Dipl. Ing. Janine Gerland
Consulting and Standardisation VDV Core Application

Phone: 0221/716174-130
Mail: gerland[at]vdv.de

Gabriele Groeger

Gabriele Groeger
Financial and Payroll Accounting

Phone: 0221/716174-120
Mail: groeger[at]vdv.de

Lisa Hintzen

Lisa Hintzen
Seminars and Customer Services

Phone: 0221/716174-118
Mail: hintzen[at]vdv.de

Klaus Hoffmann

Klaus Hoffmann
Authorised Officer and In-House Counsel

Phone: 0221/716174-113
Fax: 0221/716174-213
Mail: hoffmann[at]vdv.de

Wilk Hoffmann

Wilk Hoffmann
IT Architect / Project Manager VDV-KA 3.0.0

Phone: 0221/716174-134
Mail: w.hoffmann[at]vdv.de

Daniel Krings

Daniel Krings
PR Manager

Phone: 0221/716174-121
Mail: krings[at]vdv.de

Hartmut Loerch

Hartmut Loerch
Head of IT-Management and Operation of Central Systems

Phone: 0221/716174-114
Mail: loerch[at]vdv.de

Dr. Joseph Lutgen

Dr. Joseph Lutgen
Head of Research and Development

Phone: 0221/716174-116 
Mail: lutgen[at]vdv.de

Jana Norhausen

Jana Norhausen
Trainee Marketing Communication

Phone: 0221/716174-126
Mail: norhausen[at]vdv.de

Fabian Ohler

Fabian Ohler
IT-Architect

Phone: 0221/716174-133
Mail: ohler[at]vdv.de

Bernd Pieper

Bernd Pieper
Consulting and Standardisation VDV Core Application

Phone: 0221/716174-129
Mail: pieper@vdv.de

Anja Wehmeyer

Anja Wehmeyer
Management Assistant

Phone: 0221/716174-110
Mail: wehmeyer@vdv.de

Dr. Gunter Weinerth

Dr. Gunter Weinerth
Head of Product and Security Management

Phone: 0221/716174-115
Mail: weinerth[at]vdv.de

Julia Winkler

Julia Winkler
Quality Assurance and Funding Projects

Phone: 0341/33385-933
Mail: winkler[at]vdv.de